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startup business customer engagement hubs

Startup Business Engagement Hubs: Get MORE Customer Interactions

Effective customer engagement is one of the things that will propel your new startup business to success. But as those engagements increase, the work becomes more challenging. You will soon have to juggle more interactions than you would expect.  Here, customer engagement hubs can be a handy tool to coordinate your efforts. But how do […]

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startup company social media customer service

Startup Company Customer Service On Novel Social Media Platforms

Facebook is arguably the most popular channel for customer service on social media. But it is by no means the be-all-end-all. With new social media platforms emerging now and then, your startup company has plenty to choose from. But which ones are worth jumping into? And how do you use these effectively? Let’s take a

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Startup business cognitive bias

Startup Business Customer Service: Tapping Customer Biases

Delivering good customer service is always an ongoing challenge for a startup business. You need to keep them invested long enough to continue purchasing. But psychology gives you some useful tools to help your efforts. One of these is, surprisingly, cognitive biases. When used right, you can use these biases to nudge your patrons in

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startup business customer service efficiency

Startup Business 101: Boosting Customer Service Efficiency

For your startup business to grow, customer service should go to the next level. And one of the aspects that you would want to look into is efficiency. Let’s look at what this means exactly and how you can pull it off.  Defining Customer Service Efficiency For Your Startup Business Simply put, efficiency in customer

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Startup Business Call Campaigns: Get MORE Customers Over The Phone

Long before the Internet dominated the marketing scene, call campaigns were the most popular form of an outbound sales campaign. But while these other methods have grown significantly, the call campaign is still a popular go-to for sales teams. And your startup business can still gain a lot of ground with these.  However, these developments

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startup company digital trust

Startup Company 101: Gaining Your Customers’ Digital Trust

Customer trust can go a long way in boosting the prominence of your startup company. However, with the growth of digital commerce, that can be quite challenging. Let’s explore how you can build and strengthen digital trust with the help of Virtua Solutions.  Understanding Digital Trust In its simplest definition, digital trust refers to the

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saas startup company customer loyalty

SaaS Startup Business: Gaining Loyal Customers To Your Side

Gaining customer loyalty is vital for the success of any startup business. And that’s pretty true in the case of SaaS. However, attracting that loyalty can be more challenging in this industry. Let’s look at what it entails and find out how you can effectively earn the love of your users.  Understanding Customer Loyalty In

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scaling startup company customer success

Startup Company Customer Success: Growing It MORE

Customer success is an excellent strategy for building relationships with your market. With it, you can better provide services to your patrons. And that results in increased revenues for your startup company.  Because of those benefits, you will probably want to expand it to cover more customers. But as it turns out, the work is

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Startup business customer acquisition cost

Startup Business Customer Acquisition Costs: A Guide To Lowering Them

Getting more customers is always a major goal for any startup business. After all, this is the road to faster growth. But these customers always costs significantly to attract. So much so that it can take a considerable amount. of your starting funds.  As such, you might be wondering if you can reduce those costs.

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startup business customer outreach

SaaS Startup Business Customer Outreach: Creating The Right Program To Catch MORE People

Attracting new customers is essential for the continued growth of a SaaS startup business. But it is easier said than done. Here, you need the right outreach strategy to connect successfully with these would-be customers and convince them to try your product. Let’s explore how you can build this program and deploy it effectively with

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