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Penn Camille Lat Author

Penny Lat

Co-Chief Executive Officer, Virtua Solutions Outsourcing

Penn Camille Lat, or simply “Penny”, is the co-CEO of Virtua Solutions Outsourcing. With over 15 years of experience, Penny specializes in managing and overseeing remote operations, while creating and improving support processes and systems. Her expertise lies in customer relationship management, online marketing, lead generation, and sales. Penny holds certifications in Lean Six Sigma, Process Mapping, and Design Thinking – all of which enable her to optimize workflows, eliminate waste, and enhance customer satisfaction.

She holds a Bachelor of Arts degree in Broadcast Communication from the University of the Philippines, where she graduated Cum Laude.

Penny Lat

Trending Articles

Outsourcing blog, guide, and tips to help your outsourcing journey be worth your while.

Virtua Outsourcing Solutions’s Hack Day Invites Ideas for Automation and Process Improvement
September 30, 2026 Virtua News

Virtua Outsourcing Solutions’s Hack Day Invites Ideas for Automation and Process Improvement

What if that automation request that has been on your wish list for months could…

Building a Self-Service Culture: Reducing Ticket Volume Without Losing the Human Touch
September 24, 2026 Outsourcing

Building a Self-Service Culture: Reducing Ticket Volume Without Losing the Human Touch

Every growing SaaS company hits the same wall: support tickets grow faster than the team…

Modernizing Expense Reporting and Reimbursements: How An AI Tool Helped Reduce Posting Time By About 10 Minutes Per Transaction
September 18, 2026 Virtua News

Modernizing Expense Reporting and Reimbursements: How An AI Tool Helped Reduce Posting Time By About 10 Minutes Per Transaction

Project Overview Before implementing a new system, Virtua Solutions’ finance team was working through a…

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Why Australian SaaS Startups Are Quietly Building Filipino Remote Teams

If you’ve been watching the Australian startup ecosystem closely, you’ve probably noticed a quiet but significant shift. More and more SaaS founders are building remote teams in the Philippines —

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Winning in the UK Startup Market

Winning in the UK Startup Market With a Global Support and Revenue Operations Backbone

The UK startup scene is one of the most active in the world — and one of the most competitive. With over 5.6 million active businesses and nearly 846,000 new

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What VCs Want to See in Your Customer Support and Success Operations

If you’re a SaaS startup gearing up for your next funding round, your pitch deck isn’t the only thing investors will scrutinize. Increasingly, venture capitalists are looking beyond your product

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How to Use Outsourcing to Extend Runway Before and After a Series A/B Round

Raising a Series A or B is a milestone, but it’s also a pressure test. Suddenly, investors are watching how you spend, your team is expected to scale, and your

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Virtua Solutions Outsourcing Ranked 4th in the Small Category at the Philippines’ Best Workplaces™ in IT-BPM 2026

We’re excited to share some great news. On June 11, exemplary workplaces were recognized for building people-first organizations across various IT-BPM sub-sectors, including Animation, Business Process Outsourcing, Contact Centers, Global

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From Chaos to Clarity: Documenting Processes So Your Offshore Team Can Scale With You

Scaling a startup is hard enough. Scaling one across time zones, with an offshore team handling your operations, customer service, finance, or sales? That’s a different challenge altogether.  One of

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Virtua Solutions is a Philippine-based team of outsourcing experts. We aim to bring the best Filipino talents to companies worldwide so these businesses can provide MORE to their own clients. Our services will meet your every business needs and we will bring the best remote teams wherever you are.

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