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startup business customer support elements

Startup Business Customer Support: The Elements You Need To Master MORE

Having strong customer support is one of the keys that can help propel your startup business to grow significantly. But it can also be one of the more challenging aspects of your business. After all, you might ask, how do you deliver excellent customer support? For that, you need to break down the idea of

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Startup business cognitive bias

Startup Business Customer Service: Tapping Customer Biases

Delivering good customer service is always an ongoing challenge for a startup business. You need to keep them invested long enough to continue purchasing. But psychology gives you some useful tools to help your efforts. One of these is, surprisingly, cognitive biases. When used right, you can use these biases to nudge your patrons in

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