Knowing how people talk about your brand on social media would help a lot in crafting an effective online marketing strategy. But it is not always easy to keep tabs on hundreds of online conversations on your own. This is where social media listening tools come in handy, as they can do all that stuff […]
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Having a strong presence in social media is always a good strategy for any business. But trying to manage several accounts on different sites can be a daunting task. Luckily, there are plenty of tools that can help you with the work. Let’s take a look at some of the best social media management tools
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Ever since its introduction more than a decade ago, social media has become a vital customer support channel for businesses. But are you using it to the fullest? Let’s explore the ways how you can better take advantage of social media for customer service. Why Social Media is Great for Customer Service Before using social
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Facebook, Instagram, and Twitter are some of the most popular social media platforms we use daily. Updating, curating, and managing each one takes effort and time. So to help keep you organized, we’ve researched the best tools you can use to manage your social media presence. We’ll look at social media management and understand how
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