Outsourcing

Surviving Disruptions: Ensuring Service Continuity for Outsourced VAs

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The Importance of Business Continuity for Virtual Assistance Teams In today’s dynamic and interconnected business world, disruptions can strike unexpectedly. Natural disasters, cyberattacks, pandemics, and even unforeseen global events can significantly impact business operations.  For companies that rely on outsourced Virtual Assistants (VAs), ensuring service continuity during such disruptions is paramount. What is Business Continuity […]

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Ensuring Outsourcing Success For Nonprofit Organizations

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Nonprofit organizations have become instrumental in providing social services for various people worldwide. Over 10 million organizations respond to the needs of multiple sectors, ranging from large international groups to small local ones.  However, running such organizations takes a lot of effort. Administrators often need help ensuring their services reach those they intend to help. 

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Securing Data, Improving Solutions: Virtua Trains For Data Privacy

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“In a world of bytes and bits, your privacy is non-negotiable.” – Happiom Data breaches are one of the worst nightmares of organizations and arguably the most common concern of business leaders. Every business and individual is at risk unless measures – both in the organizational and individual levels – are taken proactively to protect

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Overcoming SaaS Customer Service Roadblocks Through Outsourcing

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Software-as-a-Service (SaaS) companies changed the game. The SaaS industry revolutionized delivering digital products to the public.  However, doing so is not without its challenges.  In particular, providing excellent customer service can be challenging.  Luckily, outsourcing is a solution that SaaS companies leaders can explore to overcome the roadblocks to better serve their SaaS user base. 

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Relationship marketing

Relationship Marketing: Connecting With Your Customers In A MORE Novel Way

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Hooking customers to your brand will often require a lot of marketing effort. You typically focus on how to push your product or service to more people. However, there is another approach you can explore to connect with them. We’re talking about relationship marketing. So, how does it work and how can you make it

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Managed IT services

Managed IT Services: Getting MORE From Them With The Right Solution

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With information technology being one of the essential components of modern businesses, you want to ensure that it works accordingly. However, some companies might find it hard to do on their own. That is where managed services come into play. But how does it work, and how can you get more with outsourcing this crucial

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Humanizing artificial intelligence

Artificial Intelligence: Adding MORE Of That Human Touch

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Artificial intelligence has become one of the biggest tech trends in recent years. So, it isn’t surprising that you will find it almost everywhere, including various business processes. But it can sometimes feel as if there is something it lacks. What is missing is the so-called human touch. But how does it work exactly and

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2024 outsourcing new year's resolution

Outsourcing New Year’s Resolutions For Business Success

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It’s the start of 2024, everyone is busy making the obligatory New Year’s resolutions. Yes, that includes businesses. And if you are planning to outsource this year, you also need to think about this. Here’s our New Year resolutions list to ensure your outsourcing effort succeeds. New Year Resolution No. 1: Put Outsourcing At The

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