Outsourcing

Humanizing artificial intelligence

Artificial Intelligence: Adding MORE Of That Human Touch

Artificial intelligence has become one of the biggest tech trends in recent years. So, it isn’t surprising that you will find it almost everywhere, including various business processes. But it can sometimes feel as if there is something it lacks. What is missing is the so-called human touch. But how does it work exactly and […]

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2024 outsourcing new year's resolution

Outsourcing New Year’s Resolutions For Business Success

It’s the start of 2024, everyone is busy making the obligatory New Year’s resolutions. Yes, that includes businesses. And if you are planning to outsource this year, you also need to think about this. Here’s our New Year resolutions list to ensure your outsourcing effort succeeds.  New Year Resolution No. 1: Put Outsourcing At The

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Outsourcing ecosystem

The Outsourcing Ecosystem: How To Cultivate It And Get MORE

Outsourcing is always a good solution for businesses needing additional help and resources. However, just going around it willy-nilly is not going to give you the results  you want. For that, you need to have the right approach.  And one such approach that you would want to explore is creating your outsourcing ecosystem. But what

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Virtua Penny Lat

Virtua Founder Shares Knowhow At Outsourcing Summit

Virtua co-founder Penn Camille Lat recently shared her knowledge with other members of the outsourcing industry in a special talk. Lat also tackled the various challenges the industry faced and the future it is headed.  Virtua Head On Improving The Business Process For Outsourcing Firms Dubbed the Outsourcing Agency Captains’ Mastermind Weekend, the two-day event

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Outsourcing customer sentiment analytics

Outsourcing Sentiment Analytics And Better Understanding Customers

Understanding the customer is one of the essential keys to delivering great service to them. But there is more to it than just getting their demographic data or preferences. You will also need to understand their mindset on things. That is where sentiment analytics comes into play. Let’s find out what it offers and how

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The SaaS Trends 2024 Is Set To Bring, And How You Can Ride Them

Software as a Service, or SaaS, has been a significant digital development in recent years. It has let companies deliver software products more flexibly. Thus, everyone is looking forward to what’s next for the field. So, let’s look at the SaaS trends that await you in 2024 and find out how to get more from

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2024 outsourcing trends

The Outsourcing Trends 2024 Will Bring In For Businesses

In the last few years, outsourcing has become one of the essential strategies for businesses to keep up with the changing economic landscape. However, the field itself is also continuously evolving. And companies should be ready to ride these changes. Here are the trends that 2024 will bring for the field.  2024 Outsourcing Trend No.

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