Author name: Roger Decierdo

An Employee Assistance Program That Will Support Your Team

The modern work environment is often a challenging place for employees. And events like the COVID-19 pandemic made it harder. In all of these, companies need to be ready to support their employees. This is where having a good employee assistance program will help a lot. Here is how you can build one that will […]

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A Strong Outsourcing Partnership: How To Better Work With Your Contractors

Outsourcing has provided companies with new ways to expand their businesses. From boosting their workforces to streamlining their processes, these benefits have become vital in the competitive business scene. But to get the most out of these, you need to work with your outsourcing company effectively. Here how you can build and maintain a strong

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Social Media Listening Tools To Keep Track Conversations About Your Brand

Knowing how people talk about your brand on social media would help a lot in crafting an effective online marketing strategy. But it is not always easy to keep tabs on hundreds of online conversations on your own. This is where social media listening tools come in handy, as they can do all that stuff

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Employee Counseling: How To Use It To Improve Your Remote Team

With all the stresses that remote workers suffer, they often find themselves troubled or depressed. And this can hurt their performance. As such, companies should be ready to help them get back on track. Here is how you can develop an effective employee counseling program for your remote team.  Why remote employee counseling is important

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Twitter Customer Support: Help Customers With Your Tweets

Since its introduction 14 years ago, Twitter has remained a valuable customer support channel for many companies. Its real-time nature lets them respond to customer concerns and complaints. But many businesses still struggle to take advantage of the platform for the task. To help you out, let us explore some strategies on how to dispense

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Outsourcing And Automation: Harness Both To Expand Your Business

When expanding business operations, you often have two options for meeting increased demands. One to outsource some of the work you are doing, while the other is to automate it. But what if you can take advantage of both methods at the same time? Let’s explore how you can combine outsourcing and automation in a

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Conflict Resolution: How To Keep Your Remote Team Together

It’s always great to work when everyone on your team is in harmony with each other. But that is not always the case. Conflicts between members can arise at any moment. And these will have an impact on your work if not resolved immediately. The situation becomes even harder when dealing with remote teams. To

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