Increasing sales during their early days is an important goal for a startup business. As such, they put a lot of emphasis on increasing outbound sales. But it can be a challenging effort, as not every sales pitch is going to grab a customer. So, here are some useful strategies that can help you boost […]
Startup Business Outbound Sales: Giving It A Boost Read More »
Sales are arguably the lifeblood of any company. And for a new business, having a strong start here will pave the way for their growth. But as your customer numbers grow, you might find yourself short-handed in your sales department. Outsourcing can be a great strategy to deal with that challenge. Here is how you
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So, you have a great idea and want to build a startup business around it? Well, you need to have a strong start (pun intended). And outsourcing can help you give your new venture a strong push. Here is how you can take full advantage of it. Why Outsourcing Is Good For Your Startup Business
Your Startup Business Can Get A Boost From Outsourcing Read More »
Email has long been considered one of the pillars of customer support. But with the emergence of real-time channels like social media and chat, it has been pushed towards the background. That doesn’t mean that you have to forget about it, though. Here is how you can get a strong start with email-based customer support
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Virtual Outsourcing Solutions is off to a strong start this year with two new clients signing up for its services. The company revealed the details about these clients while expressing its optimism about its growth. Blue Maple The first new client Virtua unveiled is Blue Maple, a US-based property management firm. The company currently owns
A Strong Start For Virtua and Its New Partner Clients Read More »
While customers purchasing your products is thought of as the endpoint of a transaction, there is more to it. For them to be fully satisfied with the transaction, they must be satisfied with the product in use. This is where customer success comes in. Let\’s explore what it is and how your startup business can
A Startup Business Customer Success Strategy To Boost Revenues Read More »
Managing your social media presence is essential to have a strong community of customers. But doing everything yourself requires a lot of commitment and time. And for a startup like yours, this is not always possible. Here is how you can take advantage of outsourcing to overcome that challenge and have a strong start in
Get A Strong Start With Outsourced Community Management Read More »
Keeping tabs of your outsourced customer service is vital for ensuring that your startup business is on the right track. But with hundreds of variables, it can be a challenging task. To have a strong start, here are the most important ones that you should always be monitoring. Customer Service Metric No. 1: First Response
A Strong Start With The Right Customer Service Metrics Read More »
Creating customer service scripts helps agents quickly respond to service requests. But these scripts can sometimes feel dull, uninspired, and, and ineffective at connecting the company with its customers. What you need here is to explore positive scripting. Here is how you can make more effective use of it. What Is Positive Scripting? Positive scripting
Positive Scripting Tricks For Better Customer Service Read More »
As remote work becomes the norm nowadays, companies don’t just need people who can work effectively in this setup. They also need people who can lead teams in such environments. Creating a training program will help a lot in your remote team managers’ leadership development. Here is how you can jumpstart yours. The Challenges of
A Leadership Development Program For Remote Teams Read More »