One of the most essential aspects of providing good customer service is taking ownership of support issues. However, it can also be something that your startup business might struggle to get into. Let’s explore how you can better encourage support agents to take ownership and be motivated in handling service requests. The Importance Of Customer […]
Startup Business Customer Service Ownership: Making It Happen Read More »
For two years, the people at Virtua Solutions had to content themselves with attending online events due to the pandemic restrictions. But when the stars finally aligned, the company decided to go all out in its first face-to-face Christmas party last Dec. 3. Find out what happened in this fun-filled outing. Making The Stars Align
Virtua Solutions Holds Glowing Christmas Party Under The Stars Read More »
Providing support for a large customer base can be challenging for a startup business. Within that group of people, you will encounter different personalities. To serve all these personalities, you will often need to use a different approach for each. This is where understanding the different types of customers come in handy. While every customer
Startup Business Customers: Know The Different Types You Encounter Read More »
Providing good customer service is one of the primary goals of any startup business. After all, people are more likely to return if they experience quality service. But you might stop and wonder how you are going to pull it off. This is where having a defined customer service philosophy comes into play., Let’s take
Startup Business Customer Service Philosophy: Become Something MORE For Customers Read More »
Providing support to your customers often requires you to use some form of foresight. That knowledge will help your startup company to provide a more appropriate service. This is where understanding pain points can help you. Let’s explore how you can better identify these pain points and provide the best action for them. Understanding Pain
Startup Company Customer Pain Points: The Secrets To Easing Them Read More »
With all the things happening around the world these days, the global business scene is in an uneasy situation. Because of that, companies are now rethinking their crisis management strategies. And for a startup business like yours, this can be doubly important. Here, outsourcing can be a surprisingly effective strategy for dealing with such situations.
Startup Business Outsourcing: How It Can Help You In Times Of Crisis Read More »
Outsourcing is great for you to expand the reach of your startup business. However, there is more to it than just signing up with a good provider. You and that provider need to hit it the right way. And that will often hinge on the contract that both of you have agreed to sign. Here,
Startup Business Outsourcing Contracts: Negotiating Them The Right Way To Get MORE Read More »
Nowadays, having a strong online presence is vital for marketing. But as much as it is essential, it does require a lot of effort. And for a small startup company like yours, you might not have enough time for it. Luckily, there is a solution to this problem. Get yourself a virtual assistant. That might
Startup Company Virtual Assistants: How They Help Your Online Presence Grow More Read More »
With all the events happening globally, the business scene has become an ever-changing environment. And for your fledgling startup company to survive and prosper here, you need to have flexibility. But how do you attain that exactly? Here, outsourcing can be an effective solution. Let’s look closer at what it can do to make your
Startup Company Flexibility: How Outsourcing Can Help You Read More »
The healthcare industry is arguably one of the sectors that are bustling today. With all the emerging health concerns, including the ongoing pandemic, such services have become more in demand than ever. Thus, it has also become a popular startup business venture. However, setting up your own healthcare business will not be easy. For that,
Healthcare Startup Business: Do MORE For Patients With Outsourcing Read More »
