Author name: Roger Decierdo

saas start6up business upselling

SaaS Startup Business: The Secrets To Upselling The Right Way

Finding new sources of revenue is always important for the growth of a SaaS startup business. And one of the most common ways to do that is through upselling. But it can sometimes look like an intimidating challenge. After all, how would you convince those customers to make the jump? Let’s dive and discover the […]

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saas startup business customer health

SaaS Startup Business Customers: Keeping Them Healthy And Coming Back MORE

When assessing customer satisfaction, your startup business will likely use many metrics. And for SaaS products, there is a metric that you need to pay attention to, the customer health score. But what is it exactly and how do you get a better rating for it? Let’s explore this one closer. Understanding How Customer Health

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startup business call center outsourcing

Startup Business Call Centers: How To Get MORE Of Your Outsourced Ones

When dealing with large customer calls, your startup business may choose to outsource everything to a call center. These services can help you ease the burden on your internal teams while ensuring that you can respond to customers better. But these outsourced call centers are by no means a fire-and-forget solution. You still need to

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startup business occupational health and safety

Startup Business Occupational Health: Outsourcing For Your Employees’ Benefit

For your startup business to succeed, investing in your employees is as important as your products. That includes keeping them healthy during their tenure. However, with all the work that comes with running the business, you might have difficulty providing that to your team. This is where outsourcing your occupational health services can be a

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startup business customer psychology

Startup Business Customer Psychology: Understanding What Makes Them Tick

Providing good customer service can be a complex effort. After all, you require a good understanding of what people want. Here, psychology can be a very handl tool. Let’s look at how it works and how your startup business can effectively tap it to provide better service. The Basics Of Customer Psychology When people talk

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startup business referral marketing

Startup Business Referral Marketing: Boost It With Virtua Solutions

Word of mouth is arguably one of the best ways to grow your startup business. After all, recommendations from friends and family can be a powerful motivator for people to buy your products. And with that, actively taking advantage of it through referral marketing is always a good idea. But running that referral marketing requires

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Startup company employee benefits

Startup Company Employee Benefits Outsourcing: Give MORE With Virtua’s Help

Ensuring that your employees get the benefits they deserve is as essential to your business as the profits. After all, your team becomes more encouraged to work when they know they are well-taken care of. But with all the work you do in your startup company, you can sometimes overlook this. To resolve that dilemma,

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startup business order taking process

Startup Business Order Taking Process: Virtua Ready To Take Your Order

If you are running an e-commerce startup business, the order-taking process is one of the most tedious areas. After all, you need to quickly respond to hundreds of customer inquiries and get their orders prepped up. That can often end up overwhelming your small business. Here, outsourcing will be an excellent option. It will allow

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