Effective customer engagement is one of the things that will propel your new startup business to success. But as those engagements increase, the work becomes more challenging. You will soon have to juggle more interactions than you would expect. Here, customer engagement hubs can be a handy tool to coordinate your efforts. But how do […]
Startup Business Engagement Hubs: Get MORE Customer Interactions Read More »
For your startup company to grow, it isn’t enough to just invest on the infrastructure. You would also want to invest in the growth of your team. Here, employee education becomes an essential component. But for your team to really get more out of the education, they need to be more receptive to it. Developing
Startup Company 101: Building A Culture Of Learning Within Your Team Read More »
Outsourcing is one of the most dependable strategies for a startup business to expand its reach. But with all the concerns about the impact of business on the environment, many startups are worried that it might not be enough for their needs. So, it’s time to look into the impact outsourcing has on our surroundings.
Making Outsourcing Sustainable For Mother Earth Read More »
Facebook is arguably the most popular channel for customer service on social media. But it is by no means the be-all-end-all. With new social media platforms emerging now and then, your startup company has plenty to choose from. But which ones are worth jumping into? And how do you use these effectively? Let’s take a
Startup Company Customer Service On Novel Social Media Platforms Read More »
With SaaS being one of the popular business models, many IT startups opt to go this route. However, the field can be surprisingly complex. And being unprepared can lead to various mistakes. Let’s look at some of the significant ones your startup company will encounter and how to avoid them. SaaS Mistake No. 1: Not
SaaS Startup Company 101: The Mistakes You Should Avoid Read More »
Outsourcing is a great way for a startup company to get its operations rolling quickly. However, getting just one company might not always be enough. In such cases, you will have to sign up with several providers. That can create a challenge when it comes to managing them. Here is a handy guide on how
Startup Company Guide To Outsourcing To Multiple Partners Read More »
One of the vital tasks for your startup business is discovery calls. These set the mood for your eventual interaction with a prospect. And they can also lead to a successful closure of the deal. As such, such calls are an art in itself. You should know how to do it right and make a
Startup Business 101: The Secrets To Successful Discovery Calls Read More »
Delivering good customer service is always an ongoing challenge for a startup business. You need to keep them invested long enough to continue purchasing. But psychology gives you some useful tools to help your efforts. One of these is, surprisingly, cognitive biases. When used right, you can use these biases to nudge your patrons in
Startup Business Customer Service: Tapping Customer Biases Read More »
The startup business scene is notorious for being a harsh environment. Constant changes can put a lot of stress on businesses. And if you are not careful enough, these stresses can sink your fledgling company even before it gets to spread its wings. Hence, one of the foremost goals you should have is strengthening your
Startup Business Secrets: The Art Of Being Antifragile Read More »
For your startup business to grow, customer service should go to the next level. And one of the aspects that you would want to look into is efficiency. Let’s look at what this means exactly and how you can pull it off. Defining Customer Service Efficiency For Your Startup Business Simply put, efficiency in customer
Startup Business 101: Boosting Customer Service Efficiency Read More »
