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Penn Camille Lat Author

Penny Lat

Co-Chief Executive Officer, Virtua Solutions Outsourcing

Penn Camille Lat, or simply “Penny”, is the co-CEO of Virtua Solutions Outsourcing. With over 15 years of experience, Penny specializes in managing and overseeing remote operations, while creating and improving support processes and systems. Her expertise lies in customer relationship management, online marketing, lead generation, and sales. Penny holds certifications in Lean Six Sigma, Process Mapping, and Design Thinking – all of which enable her to optimize workflows, eliminate waste, and enhance customer satisfaction.

She holds a Bachelor of Arts degree in Broadcast Communication from the University of the Philippines, where she graduated Cum Laude.

Penny Lat

Trending Articles

Outsourcing blog, guide, and tips to help your outsourcing journey be worth your while.

Virtua Outsourcing Solutions’s Hack Day Invites Ideas for Automation and Process Improvement
September 30, 2026 Virtua News

Virtua Outsourcing Solutions’s Hack Day Invites Ideas for Automation and Process Improvement

What if that automation request that has been on your wish list for months could…

Building a Self-Service Culture: Reducing Ticket Volume Without Losing the Human Touch
September 24, 2026 Outsourcing

Building a Self-Service Culture: Reducing Ticket Volume Without Losing the Human Touch

Every growing SaaS company hits the same wall: support tickets grow faster than the team…

Modernizing Expense Reporting and Reimbursements: How An AI Tool Helped Reduce Posting Time By About 10 Minutes Per Transaction
September 18, 2026 Virtua News

Modernizing Expense Reporting and Reimbursements: How An AI Tool Helped Reduce Posting Time By About 10 Minutes Per Transaction

Project Overview Before implementing a new system, Virtua Solutions’ finance team was working through a…

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Virtua Solutions Hack Day banner

Virtua Outsourcing Solutions’s Hack Day Invites Ideas for Automation and Process Improvement

What if that automation request that has been on your wish list for months could finally come to fruition? Or at least become one of the top candidates for automation?

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AI and virtual assistant webinar for smarter workflows.

Building a Self-Service Culture: Reducing Ticket Volume Without Losing the Human Touch

Every growing SaaS company hits the same wall: support tickets grow faster than the team that answers them. The instinct is often to hire more agents, but the smarter first

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Financial reporting and digital accounting technology.

Modernizing Expense Reporting and Reimbursements: How An AI Tool Helped Reduce Posting Time By About 10 Minutes Per Transaction

Project Overview Before implementing a new system, Virtua Solutions’ finance team was working through a highly manual and time-consuming process for payment requests and employee reimbursements. The accounting team had

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Virtua tree planting group photo

Virtua Organized A Tree-Planting Activity in Line with the Company’s Anniversary

Monday, September 14, 2026, was another meaningful and purposeful day for Virtua Outsourcing Solutions. As part of the company’s anniversary celebration, Virtua’s Eco Champs kicked off the week with a

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Employees running for charity challenge

Steps for a Cause: Virtua Solutions Outsourcing’s Anniversary Step Challenge

As part of Virtua’s anniversary celebration, team members participated in Steps for a Cause: The Anniversary Step Challenge, an activity that promoted teamwork and giving back. The goal was to

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Customer Success at Scale: Building Proactive CS Programs With a Hybrid Onshore‑Offshore Model

Most SaaS companies don’t lose customers because of a bad product. They lose them because nobody noticed the warning signs until it was too late — a lapsed login, an

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Virtua Solutions is a Philippine-based team of outsourcing experts. We aim to bring the best Filipino talents to companies worldwide so these businesses can provide MORE to their own clients. Our services will meet your every business needs and we will bring the best remote teams wherever you are.

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