Author name: Aliesha Johnson

Customer Satisfaction Through Crisis Management Planning

It takes a lot of professionalism to maintain a good relationship with your customers in the middle of a crisis. Often, you will find your company in an unexpected situation that you never see coming. Customers will message you nonstop about their demands, complaints, refunds, and other issues. If you are not well-prepared, you might […]

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Google Meet vs Zoom: Which Is The Best Video Conferencing Tool

Even before the COVID-19 pandemic hit many countries and forced people to stay and work at home, video conferencing has been around for a long time. Aside from a reliable app to use whenever a company meeting is called, a video conferencing tool is an essential mode of communication for individuals who are far away

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