As companies race to expand their operations, they are turning to outsourcing to fill their workforce needs. But while these companies know the benefits that outsourced talents offer, they would also want to know the cons involved. Here is a quick cost-benefit analysis of outsourcing to help you decide whether to adopt it. .
A deeper understanding of outsourcing’s benefits
To better appreciate the benefits that outsourcing provides, you need to look at each of these in greater detail. Better strategic planning is one such benefit you get. While companies have their own strategies, they might sometimes not have the right knowledge or resources to further develop these.
Outsourcing companies like Vritua Solutions have the experience to better flesh out the business strategies of their clients. These companies cover the three important aspects of strategy development.
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Targeting: Outsourcing agencies conduct extensive research to better narrow down and understand their clients’ target audiences. This helps develop better materials to reach them.
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Planning: Established outsourcing companies have the expertise to craft a detailed business plan for a client based on what they have learned from previous ones. They can also execute these plans more successfully with the right resources.
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Vision: The experience that outsourcing companies have with different clients also lets them better map out the long-term effectiveness of the plan and develop alternatives.
By signing up these outsourcing companies, even small businesses get a better chance of succeeding in their respective industries. This also helps them better focus on doing their core business activities.
Increased efficiency
Another advantage you can gain from outsourcing some of your business operations is improved efficiency. Some of the ways that outsourcing does these are:
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Controlling expenses: Letting an experienced outsourcing company handle things like information and back office administration helps reduce the resources you need to allocate for these. This then makes the cost more manageable.
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Better utilization of inward assets: Outsourcing less essential tasks frees your business assets to be used for priority activities.
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Access to new technologies: Outsourcing companies like Virtua Solutions regularly in advance technologies to meet their clients’ demands. This gives their smaller clients an even playing ground in terms of access.
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Flexibility: Outsourcing companies are by nature very flexible to deal with different clients. These clients can then take advantage of this for their needs.
By partnering with a reliable outsourcing company, you will get the most out of these efficiency-related benefits. But you also need to work closely together with the agency to maintain the level of efficiency throughout your business lifespan.
Improved risk management
Mitigating risks is another important task that businesses need to accomplish. But with the numerous other business operations, this can be overlooked. Outsourcing will help you do better risk management by taking some of the burden off you.
As part of their contract with you, outsourcing companies are obligated to ensure that all the work they do is of good quality. Because of this, they have extensive risk reduction measures in place that can work with your own strategies. This also ensures that your resources will not be overwhelmed when handling such risks.
You can take this a step further and outsource risk management work itself. Going this way offers three advantages:
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Cost and time efficiency: Professional risk managers have extensive experience when dealing with different risks. They can develop more cost-effective methods that save you money and time.
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Developing crisis-prevention plans: The same expertise lets outsourced risk managers foresee other possible scenarios and develop a more detailed crisis prevention plan.
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Future risk projections: Your outsourced risk manager can explain how future known and hidden risks can occur. This helps you better polish your risk management plans.
You might have some concerns regarding data security and confidentiality when it comes to risk management outsourcing. But by going with an established outsourcing firm such as Virtua Solutions, you are sure the work will be handled correctly.
Outsourcing cost analysis
Now that you understand the benefits, let’s take a look at the other side of the outsourcing cost and benefits analysis. Note that a few of these costs are already tackled above. As such, this section will focus more on the major and hidden costs that can affect your decision to outsource.
The first cost to weigh in is the cost of coordinating with contractors. Some of the common things you can attribute here include:
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The time and travel expenses incurred when meeting up with contractors
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Lost sales due to uncontacted contractors
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Missed market opportunities
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Loss of customer confidence
These go significantly higher the more contractors you have to coordinate with. To keep these costs under control, you have to constantly monitor contractor engagements. Be diligent in asking why coordination with contractors failed and how you can fix it. You would also want to be more proactive in refining your contractor protocols to avoid issues.
Loss of control
Another cost of deciding to outsource is that you lose some degree of control over the work being done. While you still have the final say, the contractor will be the one deciding how the tasks are to be done. Depending on the setup you have with the outsourcing company, you might also have only a limited ability to directly monitor the work’s progress.
This leads to another concern, that of reduced quality control. Since outsourcing companies work with multiple clients, they are on a tight deadline to meet all the demands of these. The rush can easily cause the overall quality of work to go down noticeably.
The best way to resolve such issues is to work with a trustworthy agency You also need to draw a comprehensive work plan to ensure constant feedback between you and them during the project. Both parties should also work regularly in refining the work plan.
Unplanned contractor changes
Even with well-laid out outsourcing strategies, you still need to account for changes that can occur on the outsourcing contractor’s side. For instance, the contractor might suddenly experience downsizing due to incidents like the coronavirus pandemic. Such developments can significantly affect your business while being beyond your control.
The good news is that competent outsourcing firms like Virtua Solutions have extensive contingency measures to lessen the blow of these developments on clients. But you still need to prepare your strategies to lessen the impact. Be sure to coordinate closely with the company to ensure that their measures jive with yours to reduce unnecessary costs.
Outsourcing cost and benefits: the bottom line
The advantages and disadvantages of outsourcing listed here are by no means comprehensive. But as this simple outsourcing cost and benefits analysis show, you gain more if you decide to outsource some of your business operations. On the other hand, most of the costs associated with it can be easily mitigated through careful planning.
The biggest factor that will determine how effective outsourcing will be for you is getting the right company for the job. Scrutinize each company to see if they have a good track record and expertise. Be sure to work closely with them once the project starts to ensure success.
Sources:
https://www.trendingupstrategy.com/blog/cost-benefit-analysis-hiring-in-house-versus-outsourced-marketing-agency
https://www.educba.com/how-does-outsourcing-reduce-cost/
https://benthamopen.com/FULLTEXT/TOPHARMEJ-6-9
https://www.outsource2india.com/why_outsource/articles/benefit_outsourcing.asp
https://resourcecenter.infinit-o.com/blog/top-3-reasons-to-outsource-risk-management
https://smallbiztrends.com/2017/02/advantages-and-disadvantages-of-outsourcing.html
https://www.supplychainquarterly.com/topics/Strategy/20130621-the-10-hidden-costs-of-outsourcing/