So, you have a great idea for a new startup business. But before you can jump in, you should know what you are getting into. And that includes understanding your role as founder of the new venture. Let’s take a look at some of these roles up close and how you can perform them better […]
The Startup Business Founder: What Your Work Entails Read More »
With the advent of chatbots and other artificial intelligence-powered support tools, a startup business can expand its capabilities significantly. But while it is a welcomed development, it also raises an important question. Does this spell the end for human assistants? Let’s dive in and find out. Why Is It The End Of Human Virtual Assistants
Startup Business Insights: Is It The End Of Human Virtual Assistants? Read More »
Ah, anime and manga. While some might say that it’s only for kids, it’s no secret that adults go crazy about it too. And this Virtua customer support agent isn’t shy about being an otaku as she giddily talks about her passion for Japanese manga and animation. The Virtua Otaku’s Favorites Maria might look unassuming
Meet Virtua: Maria The Otaku Read More »
While many are familiar with customer-facing work like sales and customer service, there is more to running a startup company than just that. And these other tasks can themselves take a considerable amount of time. Here is how you can take advantage of back-office outsourcing to deal with them and streamline your company processes further.
Startup Company Back Office Outsourced Read More »
Artificial intelligence continues to make its presence known in the business arena. That is to say, it shapes how we conduct our work processes. It streamlines our business solutions and enhances the efficiency and productivity of our organization. There is vast potential in the use of AI for quality assurance. It redefines parameters for automation,
How AI is Elevating Quality Assurance for Customer Support Read More »