When a startup company outsources some of its work, it is usually for the short term. Often, the goal is to just fill the gaps while the business builds its internal team. But you might wonder at some point whether you can use it as a long-term solution. Let’s look at how this can be […]
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While the COVID-19 pandemic is hopefully slowing down, it has left lasting effects on the business world. One such effect is what is known as The Great Resignation. This situation placed many startup businesses at a disadvantage. However, outsourcing became a welcome solution to the problem. Let’s look at how it did that and learn
Startup Businesses And The Great Resignation: How Outsourcing Will Help You Read More »
Playing chess often requires a lot of mental skills. You need to know how to predict your opponent’s moves and be several steps ahead of them. And Virtua customer support agent Eric Millares knows that well. Let’s find out how he has made use of his chess prowess to be effective customer support. Virtua Chess
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For a startup business like yours to grow, getting a good first impression from customers is just the start. You also have to nurture those early impressions into lasting relationships with them. However, customer relationship management requires a considerable amount of effort, something you might not always be able to provide in the early stages
Startup Business Customer Relations: Outsource And Get A Boost Read More »
When you call Virtua Outsourcing for customer support, chances are, you will hear Rocky Alegre’s high pitch voice on the other line. And he certainly has the energy to match that, as he tells us his story. So, sit back and lend your ears to our Mama. Virtua Mom Mama Rocky, as colleagues call him,
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Peak season is always a great opportunity for a startup company. With more customers than usual, you can expect a lot of revenue to come in. But such seasons also bring in a lot of challenges, particularly for smaller companies. Discover how you can better take advantage of these seasons with Virtua Outsourcing Solutions’ help.
Startup Company Seasonal Outsourcing: Get It Right This Season Read More »
With just a few months left in 2021, many are looking forward to what 2022 brings. And that is true for the outsourcing industry, just like other fields. A startup company would definitely want to know what to expect before embarking on its outsourcing efforts. For that, Virtua Outsourcing Solutions founders Frank Guintu and Penny
Your Startup Company Should Be Ready For These Outsourcing Trends Read More »
Every once in a while, you come across someone with a fancy name that you become curious about. And Virna is one woman with a name that will surely catch your attention. But who is this Virtua Outsourcing Solutions agent really? Let’s find out. Spring Is Here Virna Dimalibot, or just Virna, is one of
Meet Virtua: Virna Bringing Forth Spring Read More »
Beyond getting more sales, the success of a startup company often hinges on how effectively it can manage its earnings and costs. But making sure that you are handling your company’s finances well can often be complex work. And this can take away your focus from other areas of the business. Thus, you might find
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When outsourcing to a third-party firm, your startup company often needs to share company and customer data. While this is an integral part of the process, it can raise concerns about data security. So, how do you ensure that everything is well-protected? Let’s take a look. The Data Security Concerns During Outsourcing To better appreciate
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