For a startup business, knowing how effective you are in delivering an excellent customer experience is a must. After all, it will help you chart your future course. But getting that picture can sometimes involve a lot of guesswork. One way of making that work easier is by doing a customer experience maturity assessment. But […]
Startup Business Customer Experience Maturity: Making Your CX Grow MORE Read More »
Outsourcing is a great way for your startup company to expand its capabilities and reach more customers. But to get those benefits, you should know how to work effectively with the outsourced team. And one of the aspects that you have to think about is cultural compatibility. However, this can also be one of the
Outsourcing And Cultural Compatibility: Making Everything Click Read More »
Getting feedback from customers is essential for the operations of a startup business. After all, this feedback serves as the basis of your improvements. But gathering and acting upon this feedback can be a lot of work. That is where customer advisory boards can be effective partners. They can help you better understand your customer
Startup Business Customer Advisory Boards: Getting MORE From Them Read More »
Customer service is often a rather complex field, with various areas intertwining. And your startup business needs to have the right approach when dealing with this maze. This is where service design comes into play. But what is it exactly and how do you improve on it? Let’s explore this further. Understanding Service Design In
Startup Business: Nailing The Art Of Good Service Design Read More »
Continued sales is always an important goal for any SaaS startup business. After all, a constant stream of users means more profits for you. But that is by no means an easy feat. Your sales team should be ready to take on that challenge. This is where optimizing that team becomes a vital task. Let’s
Startup Business Secrets To Optimizing Your SaaS Sales Team Read More »
So, you have outsourced a part of your startup business operations. And the provider delivered the results that you wanted. But now, you have arrived at the end of the contract. Where do you go from here? That can be a common dilemma for many companies who have done outsourcing. Here, having a good exit
Startup Business Outsourcing: Making A Graceful Exit Read More »
Outsourcing can help your startup business grow much faster. However, it can also be quite a complex process. To know whether your efforts are indeed paying off, you need to keep track of the right metrics. Determining these key performance indicators is itself an art. After all, you have dozens of figures to keep tabs
Startup Business Outsourcing KPIs: How To Master And Get MORE Out Of Them Read More »
Onboarding is one of the most critical stages for a SaaS startup business to capture a customer. But even with a meticulously planned onboarding strategy, it might sometimes not be enough. You might wonder whether something is missing from your effort. As it is, it might indeed be the case. Here, you are probably missing
Startup Business 101: Creating Moments That Make Customers Go “Aha!” Read More »
They say that behind the success of every company is a great founder. And since it’s his birthday today, it’s time to learn what makes Virtua Solutions’ Francis Guintu great. But that’s not all. His closest friends and loved ones share fun things that will surprise many. Francis’ Fave Foods Despite his seemingly serious persona,
Virtua’s Francis Guintu: Knowing Our Birthday Boy More Read More »
When your startup business outsources, the goal is often to get more work done. But Virtua Solutions is ready to go beyond that. And if you are curious to find out just what we have to offer, let’s take a tour. You will be surprised at what we have in store. Giving Your Startup Business
Startup Business Secrets: Virtua Offers MORE Than Just Outsourcinhg Read More »