Author name: Roger Decierdo

Startup Business 101: Product Support Vs. Customer Support

Providing good support for patrons is an important goal for any startup business. After all, it ensures more revenues. But there are two different routes this can take: product support and customer support. Let’s take a look at how each works and how you should use them for greater success. The Difference Between Product Support

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The Startup Business Guide To Customer Service And Customer Experience

Giving customers a great time during transactions is always at the helm of any startup business. But while it is a straightforward mission, there are two different ideas businesses can go with: customer service and customer experience. So, which one should you go with? Let\’s take a closer look and find out how you can

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