Keeping supplies coming into your startup business is crucial for its operations to continue. But with the challenges brought about by things like COVID-19, overseeing everything on your own can be a major challenge. Luckily, outsourcing has become a promising option, as it offers businesses a way to keep their supply chains going. But it […]
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When a startup company outsources some of its work, it is usually for the short term. Often, the goal is to just fill the gaps while the business builds its internal team. But you might wonder at some point whether you can use it as a long-term solution. Let’s look at how this can be
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While the COVID-19 pandemic is hopefully slowing down, it has left lasting effects on the business world. One such effect is what is known as The Great Resignation. This situation placed many startup businesses at a disadvantage. However, outsourcing became a welcome solution to the problem. Let’s look at how it did that and learn
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Ensuring customer success is one of the goals of any startup company. But if your customer is another company or business, it can be vastly different than with one person. And that brings in a lot of unique challenges for you. So, how do you get a strong start in guiding your client companies on
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When doing business, a startup can become too mechanical dealing with customers. They sell the product and move to the next buyer in line. But there is a better way to approach that engagement: customer advocacy. Let’s take a closer look at what it is and how Virtua Outsourcing can help you get a strong
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So, you have a great idea for a new startup business. But before you can jump in, you should know what you are getting into. And that includes understanding your role as founder of the new venture. Let’s take a look at some of these roles up close and how you can perform them better
The Startup Business Founder: What Your Work Entails Read More »
Playing chess often requires a lot of mental skills. You need to know how to predict your opponent’s moves and be several steps ahead of them. And Virtua customer support agent Eric Millares knows that well. Let’s find out how he has made use of his chess prowess to be effective customer support. Virtua Chess
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If your startup business operates on a subscription-based model, ensuring that your customers’ accounts are well taken care of is essential. After all, that will encourage them to continue their transactions with you. But managing these accounts requires a lot of work. And a fledgling company like yours might not have the resources yet to
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Facebook is arguably one of the best online places where companies can reach out to their customers. However, it is often not a popular option for those engaging in business-to-business marketing. Which is a shame, as they are missing out on a big playing field. Here is how your startup business can effectively take advantage
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With the advent of chatbots and other artificial intelligence-powered support tools, a startup business can expand its capabilities significantly. But while it is a welcomed development, it also raises an important question. Does this spell the end for human assistants? Let’s dive in and find out. Why Is It The End Of Human Virtual Assistants
Startup Business Insights: Is It The End Of Human Virtual Assistants? Read More »