Author name: Roger Decierdo

Virtua Christmas party 2

Virtua Solutions Holds Glowing Christmas Party Under The Stars

For two years, the people at Virtua Solutions had to content themselves with attending online events due to the pandemic restrictions. But when the stars finally aligned, the company decided to go all out in its first face-to-face Christmas party last Dec. 3. Find out what happened in this fun-filled outing. Making The Stars Align […]

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Startup business customer types

Startup Business Customers: Know The Different Types You Encounter

Providing support for a large customer base can be challenging for a startup business. Within that group of people, you will encounter different personalities. To serve all these personalities, you will often need to use a different approach for each. This is where understanding the different types of customers come in handy. While every customer

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Startup business customer service philosophy

Startup Business Customer Service Philosophy: Become Something MORE For Customers

Providing good customer service is one of the primary goals of any startup business. After all, people are more likely to return if they experience quality service. But you might stop and wonder how you are going to pull it off. This is where having a defined customer service philosophy comes into play., Let’s take

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Startup Company Customer Pain Points: The Secrets To Easing Them

Startup Company Customer Pain Points: The Secrets To Easing Them

Providing support to your customers often requires you to use some form of foresight. That knowledge will help your startup company to provide a more appropriate service. This is where understanding pain points can help you. Let’s explore how you can better identify these pain points and provide the best action for them. Understanding Pain

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Virtua can provide technical support for revOps

Startup Business Outsourcing: How It Can Help You In Times Of Crisis

With all the things happening around the world these days, the global business scene is in an uneasy situation. Because of that, companies are now rethinking their crisis management strategies. And for a startup business like yours, this can be doubly important. Here, outsourcing can be a surprisingly effective strategy for dealing with such situations.

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startup business outsourcing contract negotiations

Startup Business Outsourcing Contracts: Negotiating Them The Right Way To Get MORE

Outsourcing is great for you to expand the reach of your startup business. However, there is more to it than just signing up with a good provider. You and that provider need to hit it the right way. And that will often hinge on the contract that both of you have agreed to sign. Here,

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Startup company online presence

Startup Company Virtual Assistants: How They Help Your Online Presence Grow More

Nowadays, having a strong online presence is vital for marketing. But as much as it is essential, it does require a lot of effort. And for a small startup company like yours, you might not have enough time for it. Luckily, there is a solution to this problem. Get yourself a virtual assistant. That might

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Startup company business flexibility

Startup Company Flexibility: How Outsourcing Can Help You

With all the events happening globally, the business scene has become an ever-changing environment. And for your fledgling startup company to survive and prosper here, you need to have flexibility. But how do you attain that exactly? Here, outsourcing can be an effective solution. Let’s look closer at what it can do to make your

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Healthcare startup business outsourcing,

Healthcare Startup Business: Do MORE For Patients With Outsourcing

The healthcare industry is arguably one of the sectors that are bustling today. With all the emerging health concerns, including the ongoing pandemic, such services have become more in demand than ever. Thus, it has also become a popular startup business venture. However, setting up your own healthcare business will not be easy. For that,

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Startup company proactive customer service

Startup Company Customer Service: The Secrets To Being More Proactive

Providing good customer service is vital for the success of your startup company. But that service is often more of the reactionary kind. You only provide support when the customer asks for it. But there is a better way to approach providing support: being more proactive. That can give you a considerably more effective way

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