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Roger Decierdo II

Content Writer, Virtua Solutions Outsourcing

Roger has over 15 years of experience being an online content writer for different companies in and out of the Philippines. Throughout his career, he has worked with clients from diverse industries, including online news websites, healthcare, technology, and entertainment. He has also worked with several publishing companies to create textbooks for use by schools around the Philippines. Roger graduated from the University of the Philippines Diliman with a Bachelor’s Degree in Journalism.

Rogelio Decierdo

Trending Articles

Outsourcing blog, guide, and tips to help your outsourcing journey be worth your while.

Steps for a Cause: Virtua Solutions Outsourcing’s Anniversary Step Challenge
September 9, 2026 Virtua News

Steps for a Cause: Virtua Solutions Outsourcing’s Anniversary Step Challenge

As part of Virtua’s anniversary celebration, team members participated in Steps for a Cause: The…

Customer Success at Scale: Building Proactive CS Programs With a Hybrid Onshore‑Offshore Model
September 2, 2026 Customer Support

Customer Success at Scale: Building Proactive CS Programs With a Hybrid Onshore‑Offshore Model

Most SaaS companies don’t lose customers because of a bad product. They lose them because…

Setting CSAT, NPS, and Response Targets With an Offshore SaaS Support Team
August 26, 2026 Outsourcing & Remote Team

Setting CSAT, NPS, and Response Targets With an Offshore SaaS Support Team

Handing off customer support to an offshore team is a big step for any SaaS…

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Startup Company Secrets: Building A Good Outbound Sales Script

Getting a good amount of outbound sales is vital for a startup company to have a good push. And a key to those sales is how well your agents can

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Virtua Marks Four Years Of Excellent Outsourcing Solutions

Virtua Outsourcing Solutions marked another milestone as it celebrated its fourth anniversary of providing the best in staffing and other outsourcing solutions. The company looked back at all its achievements

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Startup Company Persuasion Techniques To Boost Sales

For a startup company, getting a significant amount of outbound sales will help in gaining momentum. But pulling that off is by no means easy, as not everyone will readily

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Meet Virtua: Maria The Otaku

Ah, anime and manga. While some might say that it’s only for kids, it’s no secret that adults go crazy about it too. And this Virtua customer support agent isn’t

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A Startup Company Guide To Humanizing B2B

When you talk about B2B marketing, you often imagine it as people in suits discussing purely business matters. But there is a better strategy for doing it. Here is a

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A Startup Company Guide To Knowledge Process Outsourcing

In most cases, a startup company outsources certain tasks so that it can focus more on its core business activities. But what happens when you have a hard time handling

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Startup Company Outsourcing: The Right Pricing Models To Use

When outsourcing your startup company operations, the overall cost is always a major consideration. After all, you don’t want to end up spending way too much than what you can

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Meet Virtua: Chesca, Our Tech Support Ace and Chubby Bunny Champ.

They say that being with fun-loving people always makes work enjoyable. And Virtua Outsourcing Solutions has no shortage of happy, fun people. One of them is the always bubbly and

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Startup Business Employee Training
Remote Team Management

Startup Business Employee Training: How To Outsource It Right

As your startup business grows, you need to arm your new and existing employees with the right skills and knowledge. But with all the work that has to be done

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Startup Company Product Management Outsourcing Done Right

For a startup company, creating new products is an important step for attracting more customers. But with all the work that happens, doing this can become challenging. For this, outsourcing

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Virtua Solutions is a Philippine-based team of outsourcing experts. We aim to bring the best Filipino talents to companies worldwide so these businesses can provide MORE to their own clients. Our services will meet your every business needs and we will bring the best remote teams wherever you are.

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