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Roger Decierdo II

Content Writer, Virtua Solutions Outsourcing

Roger has over 15 years of experience being an online content writer for different companies in and out of the Philippines. Throughout his career, he has worked with clients from diverse industries, including online news websites, healthcare, technology, and entertainment. He has also worked with several publishing companies to create textbooks for use by schools around the Philippines. Roger graduated from the University of the Philippines Diliman with a Bachelor’s Degree in Journalism.

Rogelio Decierdo

Trending Articles

Outsourcing blog, guide, and tips to help your outsourcing journey be worth your while.

Beyond Salaries: The Hidden Economics of Building In-House Teams vs. Strategic Outsourcing for Series A Startups
May 27, 2026 Outsourcing

Beyond Salaries: The Hidden Economics of Building In-House Teams vs. Strategic Outsourcing for Series A Startups

You just closed your Series A. The runway is real, the roadmap is ambitious, and…

Security, Compliance, and Data Protection When Outsourcing Your SaaS Operations
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Security, Compliance, and Data Protection When Outsourcing Your SaaS Operations

For CTOs and COOs at SaaS companies, handing off operations to an offshore team can…

First Outsourced Hire for SaaS: Customer Support vs Marketing vs Finance vs VA?
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First Outsourced Hire for SaaS: Customer Support vs Marketing vs Finance vs VA?

Your SaaS startup is gaining traction. You’ve validated your product, secured some paying customers, and…

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Startup Business Customer Retention Programs: The Secrets To Making Them Stay MORE

Attracting new customers is by no means easy. Your startup business needs to put all the effort into marketing and catching their interest. Thus, many experts will advise you to

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Startup Business Help Desk: Lend More Hands To Customers

As one of the more prominent parts of a customer service system, the help desk is often one of the busiest. And it can sometimes be swamped by too many

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Startup Business Customer Experience: Mounting A MORE Holistic Approach

Creating a good customer experience is always an essential goal for a startup business. After all, satisfied customers are a boon to your business and attract more patrons. But finding

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Startup Business Customer Service Ownership: Making It Happen

One of the most essential aspects of providing good customer service is taking ownership of support issues. However, it can also be something that your startup business might struggle to

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Virtua Solutions Holds Glowing Christmas Party Under The Stars

For two years, the people at Virtua Solutions had to content themselves with attending online events due to the pandemic restrictions. But when the stars finally aligned, the company decided

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Startup Business Customers: Know The Different Types You Encounter

Providing support for a large customer base can be challenging for a startup business. Within that group of people, you will encounter different personalities. To serve all these personalities, you

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Startup Business Customer Service Philosophy: Become Something MORE For Customers

Providing good customer service is one of the primary goals of any startup business. After all, people are more likely to return if they experience quality service. But you might

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Startup Company Customer Pain Points: The Secrets To Easing Them

Providing support to your customers often requires you to use some form of foresight. That knowledge will help your startup company to provide a more appropriate service. This is where

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Startup Business Outsourcing: How It Can Help You In Times Of Crisis

With all the things happening around the world these days, the global business scene is in an uneasy situation. Because of that, companies are now rethinking their crisis management strategies.

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Startup Business Outsourcing Contracts: Negotiating Them The Right Way To Get MORE

Outsourcing is great for you to expand the reach of your startup business. However, there is more to it than just signing up with a good provider. You and that

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Virtua Solutions is a Philippine-based team of outsourcing experts. We aim to bring the best Filipino talents to companies worldwide so these businesses can provide MORE to their own clients. Our services will meet your every business needs and we will bring the best remote teams wherever you are.

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