admin, Author at Virtua Solutions Outsourcing: Expert Outsourcing Agency & Offshore Solutions in the Philippines

Outsourcing For Your Company: When To Start?

The way companies operate have changed overtime. Before, acquiring talent means considering how close they lived to the office. Today, more companies, small-scale or giants,

Building Social Relationships In A Remote Team

Work-from-home setups have shifted from being an option to a choice by many companies. Considering all the expenses of both employees and employers when running

How Good Customer Service Can Double Your Revenue

“Improve customer service, increase sales”. This saying holds true across all industries and businesses. A study from the Corporate Equality Index (CEI) showed that when

How to Win Over Irate Customers

There is no denying that the foundation of a company’s success hinges on customer satisfaction. After all, the consumers are the ones who open the

5 Strategies to Drive Customer Loyalty

As companies continue to infuse a substantial amount of capital into their marketing efforts to gain new customers, they tend to spend much less to

WHAT NOT TO SAY TO CUSTOMERS

Whoever said words can’t hurt has never worked in the customer support industry or he’d know the world of pain that comes from the slightest

Outsourcing Costs And Benefits: Understanding What It Offers

As companies race to expand their operations, they are turning to outsourcing to fill their workforce needs. But while these companies know the benefits that

Getting The Right Remote Workers: A Handy Guide

Remote workers have become indispensable for many businesses nowadays. They let companies continue their operations beyond the usual office hours. But getting the right remote

A Quick Guide To Outsourcing In The Philippines

In recent years, the Philippines has become one of the popular destinations for outsourced work from all over the world. But to get the right

Getting Your Remote Workers Closer Together

The advent of telecommuting and remote work has allowed many people to work from anywhere they want, even at the comforts of their homes. But

Outsourcing For Your Company: When To Start?

How Good Customer Service Can Double Your Revenue

How to Win Over Irate Customers

5 Strategies to Drive Customer Loyalty

WHAT NOT TO SAY TO CUSTOMERS

Outsourcing Costs And Benefits: Understanding What It Offers

Getting The Right Remote Workers: A Handy Guide

A Quick Guide To Outsourcing In The Philippines

Getting Your Remote Workers Closer Together

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