Virtua Solutions Outsourcing

Unit 306 One Corporate Center Building, Julia Vargas Avenue, Ortigas Center, San Antonio

Pasig City , 1605

DPO@virtuasolutionsos.com

Introduction:

At Virtua Solutions Outsourcing, we are committed to protecting your privacy and ensuring the security of your personal information. This Data Privacy Notice is designed to inform you about how we collect, use, disclose, and protect your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations..

As a responsible data controller, we recognize the importance of safeguarding your personal information and complying with the principles of transparency, legitimate purpose, and proportionality in data processing. This notice outlines our practices concerning the collection, processing, and storage of your personal data when you interact with us, whether through our website, services, or other channels.

Why we collect personal data

1. To comply with the laws of the Philippines and applicable foreign jurisdiction
2. Interviews and over-the-phone conversations
3. Electronic: Sending us your information thru e-mail, online forms, our website, and other similar channels

Information We Collect:

1. Personal Information: We may collect personal information such as names, addresses, phone numbers, and email addresses for the purpose of providing our services.
2. Payment Information: When necessary, we may collect payment details to process transactions.
3. User Account Information: If you create an account with us, we may collect information associated with your account, such as usernames and passwords.

How We Use Your Information:

We use the collected information for the following purposes:

1. Service Delivery: To provide the services you have requested.
2. Communication: To communicate with you regarding our services, updates, and any relevant information.
3. Improvement of Services: To enhance and improve our services, we may analyze usage patterns and feedback.

Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share information with:

1. Service Providers: Third-party service providers who assist in delivering our services.
2. Legal Compliance: When required by law, we may disclose information to comply with legal obligations.

Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights:

You have the right to:

1. Access: You have the right to request access to the personal information we hold about you. Upon receiving such a request, we will provide you with details about the types of data we have collected, the purposes of processing, and any third parties with whom your data has been shared.
2. Rectification: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request rectification. We will promptly correct any inaccuracies to ensure that your information is up-to-date and accurate.
3. Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent for processing. Upon receiving a valid request for erasure, we will take appropriate steps to delete your data in accordance with applicable laws and regulations.
4. Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller, where technically feasible. This allows you to easily move, copy, or transfer your information across different services or platforms.

Retention Period for Collected Data

We understand the importance of retaining data only for as long as it serves a legitimate purpose and is necessary for the operations of our business. As such, we will retain your personal information for as long as it is useful to the company and is required to fulfill the purposes for which it was collected, unless a longer retention period is necessary for compliance with legal or regulatory obligations, resolution of disputes, or enforcement of our agreements.

The specific retention period for your data may vary depending on the nature of the information collected and the purposes for which it is processed. Generally, we will retain your personal data for the duration of our relationship with you and for a reasonable period thereafter to comply with legal obligations or to fulfill legitimate business purposes.

Should there be a need to retain your data beyond the originally stated purpose, we will ensure that appropriate safeguards are in place to protect your privacy rights and that such retention is justified under applicable laws and regulations.

Contact Us:

If you have any questions or concerns regarding your privacy, please contact us at DPO@virtuasolutionsos.com

Changes to Privacy Notice:

We may update this Privacy Notice to reflect changes in our practices. Please review this notice periodically for any updates.

By using our services, you agree to the terms outlined in this Privacy Notice.

Thank you for choosing Virtua Solutions Outsourcing!