August 19, 2020

Quality Assurance In Customer Service: How Do You Track It?

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Being able to provide your customers with adequate support is essential to build a stronger relationship with them. And for you to do that on a consistent manner, you need to have a good quality assurance process. Here is how you can build and integrate it into your customer support system. Understanding quality assurance in […]

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Doing Freelancer Interview Right And Attracting Great Talents

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The freelancer industry has been a boon for many businesses, letting them find and hire good talent for both short and long-term work when needed. But choosing the right candidate from the dozens of applicants is not going to be easy. As such, you need to have a rigorous freelancer interview process to narrow down

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