Facebook, Instagram, and Twitter are some of the most popular social media platforms we use daily. Updating, curating, and managing each one takes effort and time. So to help keep you organized, we’ve researched the best tools you can use to manage your social media presence. We’ll look at social media management and understand how […]
Top Social Media Management Tools Read More »
A significant challenge for remote teams is keeping track of everything happening to the group and its members and then responding to issues that show up. Since the team is spread out geographically, members can’t just drop by your desk to provide a report. Having a tighter remote team feedback loop helps in keeping you
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Even with the advent of other channels like social media, reaching out to customers through email is still considered a popular online marketing strategy. It is even expected to grow more in the next few years. And to get the most out of that potential, you should have good email marketing systems in place. Here
Email Marketing Systems: Turn Email Marketing Into A Potent Weapon Read More »
Whoever said words can’t hurt has never worked in the customer support industry or he’d know the world of pain that comes from the slightest mishap in phrasing. Navigating a call, especially one from an irate customer, is like walking through a minefield. One misstep can cause a client to flare-up and totally put the
WHAT NOT TO SAY TO CUSTOMERS Read More »